My mum was becoming more and more isolated within her own home as her dementia developed and meant she was struggling to cope with tasks like shopping, handling money and getting out and about. She enjoyed getting out, but her dementia meant she lost confidence in being able to go places.
We were recommended Crossroads Fife Central by our CPN and to start with it was a once a week visit for 2 hours which was funded by my mum. My mum quickly settled and enjoyed the visits and we were really pleased when, as her condition deteriorated, she was allocated additional hours by her social worker.
The visits made a huge difference to my mum, most importantly, and to my brother and I. My mum was able to go out shopping with the Support Worker, who was able to keep an eye on mum using money correctly, shopping being put away in the correct places and making sure mum was safe and well before she left. They would go to the bank, go out for a scenic drive, all sorts of things. The care that was shown was invaluable; mum's Support Worker at times found mum in a muddle over various things and was able to put right something which could easily have escalated had help not been at hand. On one occasion she stayed well past her allotted time with mum to make sure everything was in order before calling me to let me know what had happened and making sure mum was fine. My brother and I live a long distance from my mum and we were kept informed at all times so we knew what mum had been doing and if any issues needed sorting out. The peace of mind for family members was so appreciated.
Unfortunately, my mum has now moved into a nursing home. However, the time that Crossroads were involved with her meant that she was able to carry on safely in her own home for just that bit longer. We are all very grateful for that.
I wouldn't hesitate to recommend Crossroads to anyone. The help they can give means that people can still carry on doing those things they enjoyed when they were more able, giving them much needed independence. The range of services they can offer is so very helpful. The team are very professional, from the office staff through to the carers. They all work as a team and any queries are dealt with quickly and sensitively.
Heather Bullamore - April 2017