​Our service is very well thought of by the people that we support. This is because Crossroads Fife Central has a very supportive staff team who are carefully selected and highly trained.
We want to introduce the individual members of our team to you over the next few months. This is Marilyn, who was referred to in the recent post written by a Carer.

​Marilyn

​My Qualities
I would say that I am a very good listener who is patient, kind and caring towards others. I have a calm and friendly personality with a positive outlook on life and good sense of humour. 
 My Caring Experience
I trained as a general nurse, qualifying in 1994. I later retired from nursing in 2005 and have helped care for my grandchildren then until now.  I also help care for my elderly parents. 

Life before Crossroads was fairly isolated for me as a carer. I recognised something was happening with my mother long before her official diagnosis of vascular dementia. Mum obviously was getting distressed about her shortfalls and I could only soldier on doing my best.
The carers allocated for her personal care have very limited time to spend with her.
Mum is highly dependent on me for a multitude of reasons and can phone frequently. I visit most days and on occasion more than once. I am reluctant to go on holiday breaks.
About a year ago mum was allocated a social worker and it was this person who suggested the involvement of Crossroads Fife Central as mum refuses to be involved in any communal facilities. At the time I was sceptical however mum agreed to give it a try. A weekly visit of two hour sessions was agreed and I am delighted to say that they are highly successful, not least of all due to the wonderful work of Marilyn. She has built up a very special relationship with my mother and I know mum looks forward to the time she spends with her.
I personally feel relief knowing mum is having such quality time and also knowing Marilyn handles situations with great sensitivity.
Not only does Marilyn support my mother so admirably she is also caring towards me.
It is a comfort for me to know there is someone I can talk to if the need arises.
I feel extremely fortunate to have the services and friendship of Crossroads and am positive that my mother would say the same were she able to do so.
My biggest regret is that Crossroads support wasn't in place sooner.
​
Marjorie Hamilton - May 2017

Our Support Workers have been carefully selected and trained to a high standard to provide quality care and dependable support.  Each staff member is a PVG Scheme Member (Protection of Vulnerable Groups), adheres to SSSC Codes of Practice and the National Care standards laid down by the Care Inspectorate.  

In the coming months you will have the opportunity to learn about the individual members of staff and the experience that they have.

​Watch this space!

Crossroads works together with many agencies to ensure that people receive a holistic, person centred package of support. To find out more about other support available, visit our Other Help Available Page.

Future Pathways works Scotland-wide to support people who experienced abuse or neglect as a child in care in Scotland. They can arrange and pay for support, including:

• counselling
• access to work and education 
• support to access records and family histories
• health and well-being support, e.g. from organisations such as Crossroads.

This support is to help individuals find their own pathways to a positive future. 
If you feel that this support is appropriate for you and you would like more information please click on the logo below which will take you to the Future Pathways website: