The Family of Joe Swan
Joe Swan receives 18 hours support each week over a 7 day period, purchase through Self Directed Support Option 1 - Direct Payments. We received the following testimonial from Mr Swan's daughter.
At first, we were anxious about strangers looking after Dad, but as a family we were beginning to struggle with his care needs. We therefore contacted social services and chose the self-directed care option as we wanted to have as much control as possible over any decisions made. From the initial consultation eighteen months ago until now, we have found Crossroads to be a very professional organisation with high quality and well trained staff. Dad’s requirements have always been the top priority and every effort is made to liaise with the family and to ensure that the carers are matched to provide him with his particular needs. He is now 96 and still happily living at home where he receives compassionate care and stimulating company every day. There are many times when the carers go above and beyond to make him feel special and we feel very fortunate to have their support in allowing our dad to live as independently as possible. We have no hesitation in recommending Crossroads as a care provider.
Dorothy Gilmour - July 2017